Online Casinos Frequently Asked Questions

Australia Casinos » Online Casinos Frequently Asked Questions
Online Casinos Frequently Asked Questions 2018-03-13T09:52:57+00:00

Online Casino Registration Questions

Casino Banking Questions

Online Casino Bonus Questions

Online Casino Bonus Questions

Other Online Casino Related Questions

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Online Casino FAQ Australia

Online Casino Registration Questions

How do I register at an online casino?

If you wish to register at an online casino, all you will need to do is submit your personal information. This will include divulging information such as your name and address. Some online casinos may require for you to submit a proof of residence. Do not stress, all of the online casinos that we recommend on our site, ensure that all of your information is protected by top security measures.

How old must I be to register?

For you to be able to register and gamble for real money, you must be at least 18 years old. However, free play games are available to people of any age.

What will I need to play casino games online?

In order to play casino games on an online platform, you will need both an Internet connection and a device. Devices that you are able to access your online casino from vary. You should be able to access your online casino from your Personal Computer and Macs, as well as from iPads, Tablets and smartphones. If your aim is to play for real money, you will also be required to have a payment method of choice available.

Is it possible to play for free?

Of course, it is! Almost all online casinos provide a free play option, by doing this they provide you with a chance to familiarise yourself with online casino games without any financial risk being made.

Do online casinos accept Australian Dollars?

Yes indeed! Australian Dollars are accepted at most online casinos, alongside other currencies. This is great as it makes the gambling process a lot easier for Aussie and international gamblers.

Will I have to play with real money?

No, what is great about online casinos is that they often offer their Aussie gamblers a chance to play in the free play mode. By doing this any novice player or regular gambler will get a chance to learn or brush up on their skill of playing their online casino game of choice.

However, it is important to note that if you are playing in free play mode, you will not be able to win any real money.
Casino Banking Questions

Are there various online banking options for me to choose from?

There is a wide selection of online casino banking options for Aussie gamblers to choose from. Banking options range from debit and credit cards, to e-Wallets and wire transfers. However, it is important that you know what banking option allows you to do what, as some methods only allow for withdrawals to be made.

How would I go about making a deposit into my internet casino account?

There are a variety of ways in which you would be able to make a deposit into your virtual casino. Each casino may have different payment options that they accept and reject, so it is important to familiarise yourself with which online banking methods they use. There will often be an array of deposit options available to you. Be aware that some transactions will clear straight away, whereas others may take some time.

Would I be able to track all transactions that I have previously made?

Of course, you can.  With any online casino, you would have a full history of the transactions that you have made while having an account with that particular casino. This history will provide you with both deposits and withdrawal information at the click of a button.

How soon would I be able to cash out my winnings?

Depending on the method that you used to deposit your funds into your account initially, will determine how quickly your funds will be available to you. Often it is found that you are expected to make a deposit first before you are able to withdraw your winnings. Online casinos do this so that they are safeguarded from people taking them for a ride. However, each casino operates in a different way, so it is important that you read the terms and conditions before opening an account with them.

Are there any withdrawal limits?

With most casinos, a withdrawal limit is implemented. These limits are often specified daily, weekly and monthly by the online casino. If you are a high-roller, it is often found that you will be able to have a higher withdrawal limit than regular players.

When would I be able to withdraw my bonus cash?

It’s important to note that you cannot immediately withdraw your bonus money. Players will need to gamble it and often more than once. Don’t worry; this is not as bad as it sounds. Many web casinos have a 95% payout percentage. So, if you are able to profit from this, then it’s yours to keep.

How do I make a deposit at an online casino?

Deposits are very easy to make, they can be made with the click of a button. All that is expected of you is to select the amount of money you wish to transfer and then fill out any necessary details.
Online Casino Safety and Security Questions

How will I know if I am choosing a safe internet casino?

Each and every casino that is listed on the Top Aus Casino site has been highly recommended due to their impeccable security measures. However, if you decide to select a gambling site on your own, it is important that you look for a site with the highest encryption service level. For example, a 128-bit SSL encryption to protect all of your information ranging from financial to personal data. It would also be a good idea to ensure that the casino you choose is regulated by the appropriate organisations such as the Malta Gaming Authority etc.

Would it be safe for me to make a deposit at an online casino?

Most definitely. With the encryption technologies mentioned above, you can keep your information safe and private.

How will I know that the outcome of the games are actually random?

The online casinos that we have reviewed use what is called a Random number generator (RNG) to ensure that the outcome of each game is random and fair. Considering that each casino game gives the house the higher edge, there is no need for them to cheat. To check for fairness, look out to see if the casino has been audited by the likes of eCOGRA, who ensure that players participate in fair gaming practices.

I’ve heard the term rogue casino, what does this mean?

The term rogue casino refers to a casino that has a history of disregarding their clients when it comes to allowing them to withdraw their winnings. The Customer Support of this casino will generally make the gamblers at the casino go on a wild goose chase for their money and ultimately failing to get it. We suggest that you avoid these casinos at all costs, rather join a reputable casino online that we have recommended.

Is it possible for problem gamblers to seek help?

Yes, most casinos offer help programs to assist them with their gambling addiction. Casinos support the notion of responsible gambling, and that is why they have checks to protect minors, as well as the option to ban yourself from a casino.
Online Casino Bonus Questions

A welcome bonus, what is that?

A welcome bonus is one of the biggest attractions when new players want to sign up with an online casino. What happens is, you are required to make a deposit first, thereafter, you are given a bonus that matches a percentage of your initial deposit. It is important that you look for an online casino that will provide you with the highest welcome bonus possible. It has been seen that some welcome bonuses could provide you with as much as 400% of your original deposit. So, if your first deposit is AU$1000, you’ll be able to play with AU$4000. Which is an incentive that we at Top Aus Casinos recommend you take advantage of.

Is it possible to claim my welcome bonus immediately?

It is important to note that you will not be able to withdraw your bonus funds immediately. Some of this money will have to be wagered and gambled before you can withdraw. Which isn’t bad at all as most online casinos provide a payout percentage of over 95%. So, if you are able to make a profit from your welcome bonus, then it is all yours to keep, wager, or do whatever you wish with it.

Will I only be able to benefit from online casino bonuses if I am a new player?

A lot of online casino bonuses are put in place to attract new customers. However, this does not mean that as an existing player you will get nothing. To keep Aussie gamblers excited and happy at their chosen online casino, there are often occasional bonuses and loyalty rewards on offer.

Should I always go for the biggest bonuses?

Not necessarily, it is noteworthy that some of the largest bonuses require the deposit amount to be quite substantial before the bonus is unlocked. It is therefore important that you read the wagering requirements and fine print of each bonus so that you fully understand what you are setting yourself up for.
Other Online Casino Related Questions

Is it possible for me as an Australian citizen, to gamble legally online in Australia?

Most definitely! Set out by the Interactive Gambling Act (IGA) you are able to play at any online casino that is not based in Australia. Which means that you are able to play at any international online casino of your choice.

Which casino game is the most profitable to play?

This is a tough one because on the one hand, pokies with a progressive jackpot can provide you with an incredible amount of money should you win. But on the other hand, table games such as roulette or blackjack could be quite lucrative. Roulette gives you odds of nearly 50/50 chance of winning; this is of course if you bet on odds or evens, or perhaps colours, 1-18 or even 19-36. However, if you wish to try your hand at blackjack, you could make quite a lot of money should you know how to card count.

Will I be taxed on the money that I win?

No not at all! One of the greatest things about being an Australian gambler is that you are not taxed on your winnings. This is because Australia is one of the last areas to see gambling as a recreational activity. Therefore, Aussie gamblers can collect their winnings tax-free.

What does the term pokies mean?

Pokies is considered Australian slang for slots. Originally pokies were called Poker Machines, however, over the years, the term got abbreviated by Aussie gamblers. Which ultimately resulted in the term pokies.